At Meredith Village Savings Bank, the basis of each customer relationship is trust.
You have chosen to do business with us, and we are committed to honoring that relationship with great care. We believe that your privacy and security should be safeguarded and protected. The confidentiality and protection of customer information is one of our fundamental responsibilities.
How we protect your information
Employee access to your information is restricted to those who have a business reason to know such information. We educate our employees about the importance of confidentiality and have policies in place to safeguard your privacy. We maintain physical, electronic and procedural safeguards, in accordance with federal regulations, to protect your personal information.
Accuracy of customer information
We recognize the importance of accurate customer information. If you believe the personal information we have about you is incorrect, contact us in the way that is most convenient for you:
Information we collect
We collect nonpublic personal information about you from various sources. The personal information we collect includes:
Information we may disclose to nonaffiliated third parties
We do not share nonpublic personal information about our current or former customers with any nonaffiliated third parties except as follows:
We may disclose information we receive from you on applications or other forms, such as your name, address, and telephone number, to other financial institutions with whom we have agreements to jointly market financial products or services, such as credit cards.
Information we may disclose to affiliates
The law allows us to share with our affiliates any information about our transactions or experiences with you. We may also share other personal information we collect from our current customers with our financial service affiliates, Charter Trust Company and Charter New England Agency, so that they may offer their products and services, such as insurance, securities, and trust services, to you.
Privacy Opt-Out
Unless otherwise permitted by law, you may limit our sharing of all information that you provide to us or we obtain from third parties, such as credit bureaus, with our affiliates by contacting in the way that is most convenient for you and clearly indicating your decision to opt-out:
This will also prevent our affiliates from marketing their products and services to you based on information that we share with them, such as your account history with us, your income, or your credit history. This limitation does not apply in certain circumstances, such as if you currently do business with one of our affiliates or if you ask to receive information or offers from them.
For joint relationships, any of the joint consumers may exercise the right to opt-out and the direction will apply to all associated joint consumers.
Our commitment to keeping your personal information private extends to all visitors to our website. We do not require you to disclose any personally identifying information. We may use "cookies" to estimate the number of visitors to our various web pages, to determine whether a user is a first-time visitor, or for administrative purposes. You have the option in your browser to determine if and how a cookie will be accepted, but you must have cookies enabled in order to use NetBanking or NetPay.
A cookie is a small piece of information which a web server can store in your web browser. This is useful for having your browser remember some specific information which the web server can later retrieve. NetBanking and NetPay use cookies that allow you to conduct online banking without having to log in for every NetBanking screen.
Cookies cannot be used to obtain data from your hard drive, get your email address or steal sensitive or personal information about you. The only way that any private information could be part of your cookie file would be if you personally gave that information to a web server. Also, each cookie can only be read by the server that set it, so strange servers cannot view or steal the information in a cookie that you have previously accepted. Note also that computer viruses are not passed through the setting or use of cookies. For added security, NetBanking and NetPay require that your browser supports 128-bit encryption, which is the highest method of Internet security available in a browser.
If you contact us via email, please keep in mind that your email address, and any other information your email header shows about you, such as your name or organization, will be revealed to us. Your email information will be retained and used for the purpose of responding to your questions or comments. Your email address will not be sold, nor will it be shared with others outside the Bank unless we are required to do so by law. Confidential information should not be sent to us via regular email, nor will we include confidential information in our email response to you.
For your convenience, our website may contain links to websites of third parties. The placement of the link does not mean we are endorsing or guaranteeing the other site. When you use a link to go to another site, our privacy notice is no longer in effect.
Inquiries
We value our relationship with you and want to be sure you understand how we protect your personal information. If you have questions about this privacy notice or a question about the privacy of your information, please contact our Compliance Officer, Steve Gregoire in the way that is most convenient for you:
This privacy notice applies to individuals and accounts that are for personal, family, or household purposes. We reserve the right to make changes to this notice at any time and will notify you of those changes as required by law.
